Get in Touch with Us

We’re here to assist you—reach out via email or use our support form for prompt and personalized help.

For any questions, feedback, or assistance, we’re here to help. You can reach out to us directly via email at support@luxeskinessentials.com, and our dedicated support team will get back to you as soon as possible.

Prefer a quicker option? Fill out the support form, and we’ll respond promptly to address your needs. Your satisfaction is our priority, and we’re committed to providing you with the best possible service.

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FAQ Section
FAQ Image

FAQ’S

Are your products tested on animals?
No, we are committed to cruelty-free practices and do not test our products on animals. We also ensure that our suppliers adhere to the same cruelty-free standards.
Are your products suitable for sensitive skin?
Many of our products are formulated to be gentle and suitable for sensitive skin. However, we recommend checking the ingredient list for any potential allergens or irritants and performing a patch test before using new products.
How should I use your products?
Each product has specific usage instructions. Generally, you should cleanse your skin, apply serums or treatments, and then follow with a moisturizer. For detailed instructions, please refer to the product packaging or our website.
Can I use your products if I am pregnant?
While most of our products are safe for use during pregnancy, it’s best to consult with your healthcare provider before using any new skincare products, especially those with active ingredients.
Are your products environmentally friendly?
We strive to use sustainable practices in our packaging and production processes. Many of our products come in recyclable or biodegradable packaging. For more details on our sustainability efforts, please visit our website.
If you have any additional questions or need further assistance, don’t hesitate to ask!

Order Information

How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our website or the carrier’s tracking system.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact our customer service team as soon as possible. Provide your order number and photos of the damaged item, and we will assist you with a replacement or refund.

Luxe. Information

What is your return policy?
We offer a satisfaction guarantee and accept returns on products within a specified period. Please visit our returns page for detailed information on how to process a return or exchange.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. For more details, please check our shipping policy on our website.
Do you have any discounts or promotions?
We often have promotions and discounts available. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media.
How can I contact customer support?
You can reach our customer support team via email, phone, or through the contact form on our website. Our team is available to assist with any questions or concerns you may have.